Refund and Return Policies: At Diamondback Armor USA llc - Kincorner.com, we strive for 100% customer satisfaction. If you are not satisfied with your product(s), you may return the item(s) to us in the condition in which it which it was shipped to you and we will exchange or refund your purchase. Returns must be returned within 30 days of the ship date received, be accompanied by the original sales invoice, and include a Return Authorization Number (RAN). If you wish to make a return, contact us by email at support@diamondbackarmor.com or call (954) 242-5514 for a RAN.

To make a claim of product damaged upon arrival or of an item lost in transit, it must be communicated to us within 5 business days.

Product Quality Warranty: We warranty products against defects in workmanship for the lifetime (ownership) of your product from purchase date. This includes seams and tears in cloth that are due to faulty materials and workmanship, excluding normal wear and tear and/or abuse. Diamondback Armor USA llc reserves the right to determine whether product defect is in workmanship, materials, normal wear/tear or abuse. We will make every reasonable effort to make our customers happy. Remedies are set forth below:

    • Replacement of the product
    • Exchange for a similar product
    • Refund of sale price
    • Whole or partial credit for future purchases

We greatly appreciate your business! - The Diamondback Armor USA llc - Kincorner Team